Terms and Conditions and Privacy Notice

Last updated: (12/06/2026)

Terms and Conditions and Privacy Notice

These terms govern your use of our website, and our privacy notice explains how we look after your information when you instruct us to handle your conveyancing.

Last updated: June 2026

 

About these terms

These terms and conditions (the Terms) govern your use of the MJPConveyancing.co.uk and MJPConveyancing.com website (the Website). The Website is operated by MJP Conveyancing Limited (the Company) of 69 to 75 Thorpe Road, Norwich, NR1 1UA.

Please read the Terms carefully. If you do not agree with them, please do not use the Website. If you do use the Website, your conduct indicates that you agree to be bound by the Terms.

Copyright

Unless otherwise specified, the copyright in the contents of all the pages on this Website is owned by, or licensed to, the Company.

Unless otherwise specified, the authors of the literary and artistic works on this Website have asserted their moral right, pursuant to Section 77 of the Copyright, Designs and Patents Act 1988, to be identified as the authors of those works.

Conditions of your use of this Website

Except as set out below, the contents of this Website may not be copied, reproduced, distributed, republished, downloaded, displayed, posted, or transmitted in any form or by any means without the prior express written permission of the Company.

You may not distribute, display, or copy any of the contents of this Website to third parties. This includes, but is not limited to, caching any material on this Website for access by third parties and mirroring any material on this Website.

You may print, or download to disk, the contents of an individual page of this Website for the purpose of private and personal, non commercial use.

You may also allow your computer to make an electronically stored, transient copy of the content on this Website for the purpose of viewing it while you are connected to the internet.

Exclusion of the Company’s liability

The information on this Website is provided for general information purposes only. It does not constitute advice, and you should not rely on any material on this Website to make, or to refrain from making, any decision, or to take, or to refrain from taking, any action.

The Company does not make any warranty or representation as to the accuracy or fitness for purpose of any material on this Website, or as to the reliability of access to this Website.

In no event do we accept liability of any description, including liability for negligence, except for personal injury or death, for any damages or losses whatsoever, including, without limitation, loss of business, revenue, profits, or consequential loss, resulting from your use of, or inability to use, this Website.

The Company makes no warranty that this Website, or any websites linked to it, is free from computer viruses or any other malicious or impairing computer program.

The pages on this Website may contain technical inaccuracies and typographical errors. The information may be updated from time to time and may at times be out of date. We accept no responsibility for keeping the information up to date, and no liability for any failure to do so.

Third party material and advertisements

This Website contains material submitted and created by third parties. The Company excludes all liability for any illegality arising from, or any error, omission, or inaccuracy in, such material, and takes no responsibility for it.

If you purchase or obtain any goods or services from a third party, your acquisition of those goods or services will be governed by that third party’s terms and conditions, and the Company will have no liability to you in respect of them.

This Website also contains links to other websites that are not under the control of, and are not maintained by, the Company. The Company is not responsible for the content of those sites. We provide these links for your convenience only and do not necessarily endorse the material on them.

Material submitted by you

By submitting any material to the Website, you grant the Company a royalty free, perpetual, irrevocable, and non exclusive licence to use, reproduce, modify, edit, adapt, publish, translate, create derivative works from, distribute, perform, and display that material, in whole or in part, worldwide, and to incorporate it into other works in any form, media, or technology now known or later developed, for the full term of any rights that may exist in the content.

You acknowledge that the Company is not obliged to publish any material submitted by you.

Data protection and privacy

Any details that you provide to us, and from which the Company can identify you, are held and processed in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. A copy of the Company’s Privacy Notice is set out below.

If you wish to contact our Data Protection Officer, David Pett, please email davidp@mjpconveyancing.com or write to him at MJP Conveyancing Limited, 69 to 75 Thorpe Road, Norwich, NR1 1UA.

Validity

If any term, condition, or provision of these Terms is found to be unlawful, invalid, void, or for any reason unenforceable, the validity and enforceability of the remaining terms, conditions, and provisions will not be affected or impaired in any way.

Law governing the Terms

Your use of this Website, and these Terms, are subject only to the laws of England and Wales, which exclusively govern the interpretation, application, and effect of all the permissions, exclusions, licences, and conditions of use set out above.

Jurisdiction

The courts of England and Wales have exclusive jurisdiction over all claims and disputes arising in relation to, out of, or in connection with this Website, its use, and these Terms.

This Website is aimed at users in the United Kingdom. Where UK regulatory authorities have jurisdiction over the contents of this Website, the Company has sought to comply with the requirements of those authorities.

However, some of the information on this Website is not intended to be accessed from certain jurisdictions, and no representation or warranty is made as to whether the information complies with the regulatory regime of any country other than the United Kingdom.

Entire agreement

These Terms constitute the entire agreement between you and the Company relating to their subject matter.

Queries

If you have any questions about any of the services or products featured on this Website, please email davidp@mjpconveyancing.com.

Legal information

MJP Conveyancing Limited is regulated by the Solicitors Regulation Authority, SRA number 590889.

Company Privacy Notice

This notice explains how your information will be used if you decide to instruct the Company to undertake your conveyancing.

Why we hold and process your information

As your conveyancers, the Company needs to keep and process information and documentation about you (your Personal Data) in order to provide the service you have engaged us to deliver. Unless you consent otherwise, your Personal Data will be used by us for no purpose other than to deliver that service.

We keep and use your Personal Data to run your transaction and to manage our relationship with you effectively, lawfully, and appropriately, during the progress of the transaction, for as long as you remain a client, at the time our engagement ends, and for at least six years after the engagement is completed. Our professional insurers require us to maintain records for this period. This serves not only our interests but also yours.

This includes using your Personal Data to comply with the terms of our engagement, to meet any legal requirements, to pursue the legitimate interests of the Company, and to protect our legal position in the event of legal proceedings.

If you do not provide this Personal Data, we may be unable to deliver our service to you and, in some circumstances, unable to comply with our obligations. If that is the case, we will tell you about the implications of that decision.

Marketing and third party services

Subject to your consent, we may use some of your data to keep you up to date with developments in the property market through an email newsletter. We will always ask for your consent before including you in our marketing.

When you engage our services, you also have the right to consent to the sharing of your name, address, telephone numbers, and email address with the third party providers we work with who offer will writing, life insurance, and surveying services. We will always ask whether you consent before passing your details to these third parties. If you wish to withdraw your consent at any time, please email us at the address shown at the foot of this notice.

Our legitimate interests

As a provider of residential conveyancing services, we may sometimes need to process your data to pursue our legitimate business interests, for example to prevent fraud, for administrative purposes, or to report potential crimes.

The nature of our legitimate interests is the prevention of fraud and the detection of money laundering and terrorist financing. We will never process your Personal Data where these interests are overridden by your own right to legal privilege.

Where your information comes from

Much of the information we hold will have been provided by you, but some may come from external sources, such as an electronic identification search that we undertake to help us meet our statutory obligation to verify your identity. This search is carried out through a third party known as Conveyancing Data Services (CDS). Your name, address, date of birth, passport number or driving licence number, and gender are shared with Conveyancing Data Services so that this search can be undertaken.

The information we hold

The information we hold may include:

  • Name
  • Address and any previous addresses
  • Date of birth
  • National Insurance number
  • Telephone, email, and other contact details
  • Occupation
  • Country of birth
  • Interests in any limited company and your directorship history
  • Your solvency history
  • Documents to establish your identity and current address, such as your passport

We also hold bank statements and other financial documents required to meet our statutory duty under The Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017 to check the source of your wealth and funds when you are purchasing a property, together with your bank account details so that we can transfer funds to you during the course of the transaction.

Disclosure and transfers

Other than as described in this notice, we will only disclose information about you to third parties where we are legally obliged to do so, or where you have given us your consent. In limited and necessary circumstances, your information may be transferred outside the United Kingdom, or to an international organisation, in order to comply with our legal obligations, and only where appropriate safeguards are in place to protect it.

Audits

From time to time, the Solicitors Regulation Authority, or other external auditors, including our third party auditor Legal Eye, will wish to inspect a number of the Company’s files to make sure that we continue to meet the required standards. We will ensure that the auditor has adequate measures in place to keep your data fully protected. This controlled sharing of personal data is necessary for the purposes of pursuing the legitimate interests of the Company’s business.

Recording of telephone calls

We may record calls made to our office in order to monitor service levels during your transaction, to comply with anti money laundering and terrorist financing detection requirements, and for training. The recordings will not be shared with any third parties and will be held for six years.

Will and life insurance services

If you consent to the sharing of your Personal Data with the companies providing will and life insurance services, we will also collect and pass on the following from you:

  • Marital status
  • Children
  • Dependents

Storage and retention

Some of your data will be held and stored on paper, and other data will be held and stored electronically. We have safeguards in place to ensure the security of your data.

Your Personal Data will be stored for a period of at least six years, unless you provide consent for us to hold it for longer.

If, in the future, we intend to process your Personal Data for a purpose other than the one for which it was collected, we will provide you with information about that purpose and any other relevant information beforehand.

Your rights

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have a number of rights in relation to your Personal Data. You have the right to request access to your Personal Data, and to ask us to rectify or erase it, the right to restrict processing, the right to object to processing, and, in certain circumstances, the right to data portability.

If you have given consent for the processing of your data, you have the right, in certain circumstances, to withdraw that consent at any time. Withdrawing consent will not affect the lawfulness of any processing carried out before you withdrew it.

You also have the right to lodge a complaint with the Information Commissioner’s Office if you believe that we have not complied with the requirements of the UK GDPR or the Data Protection Act 2018 in relation to your Personal Data.

Identity and contact details of the controller and Data Protection Officer

MJP Conveyancing Limited is the controller and processor of data for the purposes of the Data Protection Act 2018 and the UK GDPR. We are registered with the Information Commissioner’s Office, and our registration number is ZA033566.

If you have any concerns about how your data is processed

DATA PROTECTION OFFICER

David Pett

BY EMAIL

davidp@mjpconveyancing.com

BY POST

MJP Conveyancing Limited, 69 to 75 Thorpe Road, Norwich, NR1 1UA

 

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